EdenNetwork Italia Privacy Policy
EdenNetwork is part of the EdenNetwork Italia which includes EdenNetwork and Edencraft. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website or service.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
EdenNetwork Italia collects the following data:
- Personal identification information (Username, email address, phone number, IP Address)
- Login history and usage patterns
- Chat and interactions with other players (even private chats)
How do we collect your data?
You directly provide EdenNetwork italia with most of the data we collect. We collect data and process data when you:
- Register to the service
- Use the service
- Use the our bulletin boards
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
EdenNetwork Italia may also receive your data indirectly from the following sources:
- Support emails or other support requests
How will we use your data?
EdenNetwork Italia collects your data so that we can:
- Secure your account and allow logins
- Email you with important informations regarding your account.
- Communicate via email to provide support
- Store your in-game actions in your account
- Generate internal metrics to improve the service or to analyze the traffic
EdenNetwork italia does not lend, sell or send any of your data to any third party company under no condition whatsoever, with the only exception for processing donations, when we may send or use the resulting data to prevent fraudolent transactions.
How do we store your data?
EdenNetwork Italia securely stores your data in a local databases, located in Italy under our own infrastructure. The passwords are stored in a non-reversible format and salted.
EdenNetwork Italia will keep your data as long as the service is publicly available. Once this time period has expired, we will delete your data by permanently removing it from all of our databases, disks, and backups.
You may request a data cancellation at any time to remove the data prior this time period.
What are your data protection rights?
EdenNetwork Italia would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request EdenNetwork Italia for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that EdenNetwork Italia correct any information you believe is inaccurate. You also have the right to request EdenNetwork Italia to complete the information you believe is incomplete.
The right to erasure – You have the right to request that EdenNetwork Italia erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that EdenNetwork Italia restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to EdenNetwork Italia’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that EdenNetwork Italia transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
EdenNetwork Italia uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Strictly necessary - These cookies are essential to provide you with services available through our website and to enable you to use certain features of our website.
Without these cookies, we cannot provide you certain services on our website. - Functionality – EdenNetwork Italia uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Analytics - These cookies are used to collect information to analyze the traffic to our website and how visitors are using our website.
For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website site for you.
The information collected through these tracking and performance cookies do not identify any individual visitor.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
EdenNetwork Italia website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
EdenNetwork Italia keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on March 14th, 2022.
How to contact us
If you have any questions about EdenNetwork Italia’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that EdenNetwork Italia has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: [email protected]